Feature Request & Feedback List

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Platform should use my local time zone not GMT

Need to be able to see my store's data in my time zone rather than in GMT

  • All stats need to think of "today" as today in my time zone
  • All cut-offs and renewal messaging to my subscribers should be in my local time zone
  • All exports and data displays need to show my time zone
  • E-mail notifications to my subscribers should show the times in my time zone
  • Amir Elaguizy
  • Dec 21 2015
  • Dec 5, 2016

    Admin Response

    Hey guys! I know this is a really popular request and I want to build it so bad. 


    It's pretty hard which is why we haven't built anything around this yet. I'll let you know as soon as we start working on this though! I hear you. It honestly sucks to remember UTC time. 

  • Attach files
  • Malcolm Leissring commented
    January 15, 2016 01:11

    I second this!  Any response? At least make it a US time!

  • Jillian Kirby commented
    March 4, 2016 19:06

    YES YES YES!!!!!!! This is killing us! We need time zones to be subjective to each user.... but at the very least, it should be a North American default. 

  • Amber Golightly commented
    March 20, 2016 19:35

    All of the thumbs up on this one. At least relevant to whatever continent the merchant is on :P

  • Guillaume McIntyre commented
    March 21, 2016 01:44


  • Brian Runnals commented
    March 31, 2016 17:05

    What is the status of this? This is one of the most requested updates and we have not heard anything from CJ about fixing it

  • AC Coombs commented
    April 7, 2016 07:51

    Yes, we have issues with this almost every day. Really would need to make this happen. 
    A customer who signs up on March 31st and is expecting to be in a certain batch but they are not because in CJ's system it's in April. VERY confusing to the customer and the merchant.

  • AC Coombs commented
    April 8, 2016 21:56

    This is a perfect example why having the date and time synch up is so necessary. Customer complains because she's expecting her delivery in one batch because she ordered on the 31st. But it's in another batch because in CJ it has her signup date as the next month. Would be very nice to get this addressed.

  • Nathaniel Vazquez commented
    April 14, 2016 20:33

    This also really confuses our customers when we give them coupons with expiration dates.  We basically have to fudge it and lie to them and make every "urgency" coupon we create have an extra day of availability.  If we don't do that, the US customers who sign up in the evening are not able to use the code.

  • Admin
    Aly Baxter commented
    April 15, 2016 18:29

    Seriously - I hate this too - we have a UTC clock in the office so we know what time everything is actually happening in. It's not a good solution - the fix is pretty hard but it's something we want to do in the future. 

    I'll keep you all updated :-) 

  • Espionage Cosmetics commented
    May 17, 2016 02:32

    I would LOVE to have this happen! Other e-comm sites let you, as the merchant, select what time zone you're based in and everything reflects that choice.

  • Shannon Warr commented
    June 21, 2016 18:53

    They've got to have different time zones. This is a subscription based website, get it together cratejoy!

  • Guest commented
    July 15, 2016 04:36

    I believe in you Cratejoy!  This would be great!

  • Guest commented
    August 1, 2016 14:59

    This also is messing up Coupons.  Saying they are ineligible if they are near the cut-off because of the time zone error

  • Jamie Chvotkin commented
    October 20, 2016 03:07

    It is ridiculous that this has not been fixed yet. It makes no logic except to make it easier on some programer who fights back every attempt by change it.

  • Bailey Loveless commented
    November 6, 2016 17:42

    I second this (15th this?). Can we get another update on the status of this? The last admin post was April.

  • AJ Fountain commented
    December 5, 2016 21:49

    This would be beneficial to us! Any updates from CJ?

  • Jamillah Gabriel commented
    December 21, 2016 17:06

    This time issue really throws things off. And makes it difficult to keep track of subscribers' sign up dates. A fix for this would be much appreciated.

  • Jen Sea commented
    March 1, 2017 18:22

    Omg it wasn't just me!!!!!!!

  • GREG Jones commented
    September 5, 2017 15:21

    Do this please!!! Every month we get confused customers in EST to PST time zones that order on the cut off day and get boned by UTC, such a pain to fix every month!