Feature Request & Feedback List

Welcome to the feedback list! Here's some tips for giving your feature requests and suggestions:


Search before posting: See if someone else has already posted your suggestion. If you add your support to an existing post, you're more likely to push the request to the top.


Keep one suggestion to one thread: Do not combine lots of different suggestions/requests together in one thread. Keeping suggestions separate avoid confusion you're voting for and avoids Cratejoy missing your feedback.


How the feedback and suggestions list works

This is THE place to post your Cratejoy product feedback and suggestions.


Why a dedicated spot for suggestions and feedback?

Posting your feedback and suggestions here gives everyone a chance to contribute - others may share your thoughts or have different ideas. The more people who vote up your suggestion, the more likely it is to bubble to the top of the list.


Before posting a suggestion

Always search the feedback list for existing discussions before posting a new one. Someone may already have posted your suggestion or feedback, and you can add your "vote" by posting to it.


Popular feedback and voting

Popular requests bubble up to the top. However, popularity is just one aspect that determines what we include in the roadmap. Read more about how we handle requests here



Except for a very small number of exceptions, the Cratejoy team does not provide ETAs or timelines on features. Where possible, we will communicate the status of a particular suggestion.


How Cratejoy manages this list

We read all of the feedback posted in this list, even if we don't directly reply to it.  

Ask gift recipients for product feedback. Not the gift giver

My customers are complaining that they are getting product feedback request emails when they are not the ones who received the product. Send the email to the gift recipient, not the gift buyer. 

  • Charlie Ritchie
  • Jan 15 2018
  • Attach files
  • Justin Ashton commented
    January 30, 2018 21:14

    I get the same response from my gift buyers... this is so simple to fix it's silly. One or two lines of code

  • James Spencer commented
    March 19, 2018 14:22

    I couldn't agree more! We have had quite a few clients who are annoyed that they get asked for feedback and not the person who received the gift! it's so obvious, and should be a simple fix.

  • Guest commented
    June 12, 2018 20:50

    How many negative emails am I going to receive asking "how am I suppose to give you feedback on a box I am not receiving - please unsubscribe me from your list" --- just to tell them "sorry, my system doesn't allow me to change the recipient or remove you from the list. please enjoy a monthly annoyance from me via email until your gift sub expires... Oh, and please keep us in mind for your future gifting/annoyance needs!!"